Watch aftermovie HERE

DAY 1 @ PROTO Invention Factory, Tallinn
FORUM OPENING
Maarika Honkonen & Ain Hinsberg, Co-Founders of NBHF

GREETINGS FROM THE ESTONIAN TOURIST BOARD
Rainer Aavik, Director of Estonian Tourist Board, Enterprise Estonia & KredEx

KEYNOTE: TEAMS OF TALENTS
Henrik Dettmann, Professional Basketball Coach 
Head coach of Finland (1992–1997 & 2004–2021) and Germany (1997–2003) national teams

THE CHANGING WORLD AROUND US: Baltic and Nordic Hotel market insights
Johan Johander, CEO, Benchmarking Alliance

ECONOMIC OUTLOOK: WHAT (NOT) TO EXPECT FROM ECONOMY TODAY
Peeter Koppel, Private Banking Strategist, SEB

WORKFORCE: LACK OF PEOPLE- PROBLEM OR OPPORTUNITY
David Laturnus, CEO, Five Moments, Stockholms Avici Arena, Friends Arena catering
Interviewer: Maarika Honkonen, Co-Founder, NBHF

KEYNOTE: HOW CAN EDUCATION SHAPE THE PERCEPTION OF THE INDUSTRY?
Geoff Mareé, Senior Lecturer, Hotel Management School Maastricht, Netherlands

PANEL DICUSSION: WORKFORCE AS A CHALLENGE
Toomas Danneberg, Moderator, CEO, Haapsalu Neurological Rehabilitation Center, Estonia
Ruta Pulkauninkaite Macike, General Manager, Hotel PACAI, Lithuania
Geoff Mareé, Senior Lecturer, Hotel Management School Maastricht, Netherlands
Janis Valodze, General Manager, Hotel Valdemars Riga managed by Accor, Latvia

LUNCH

KEYNOTE: CHANGING THE WAY WE USE TECHNOLOGY AND CONSUMER DATA
Laura Franck, Managing Director, Hellon Helsinki, Finland

TECHNOLOGY IN KITCHENS: Using technology to transform hospitality kitchens
Jean-Jacques Djonga, Partnerships Lead.

PANEL DISCUSSION: IS DIGITAL HERE TO STAY?
Moderator: Katrin Vellesalu, Business Development Director, BHRS & Co-Founder, NBHF
Jean-Jacques Djonga, Pej
Carsten Caroe, Deliverect
Peter Thygesen, Dinnerbooking

BREAK

CENTRAL DATA MANAGEMENT: How hotels can increase their revenue?
Gregor Halek, Director of Sales and Business Development, Central and Eastern Europe, D-EDGE Hospitality Solutions

KEYNOTE: THE END OF THE RATE PARITY SAGA: A status update on the relationship of hotels and OTAs
Markus Luthe, CEO, German Hotel Association, Germany

THE HYBRID GUEST: What are today’s travellers needs in terms of facilities and experiences
Theo Bortoluzzi, Business Development Manager, Kerten Hospitality 

DISCUSSION ON THE WAY FORWARD
Moderator: Maarika Honkonen, Co-Founder, NBHF
Nicolai Padoan, Consultant & Advisor, MRP Hotels, Austria/Italy
Theo Bortoluzzi, Business Development Manager, Kerten Hospitality 

CLOSING COMMENTS, NBHF team

Conferenece followed by
BALTIC HOSPITALITY AWARDS CEREMONY

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For the first time Baltic Hospitality Awards of Resilient Leadership were introduced. Eighteen nominations gave us winners per each Baltic country:

- SIGITA KREIVĖNAITĖ Courtyard By Marriott Vilnius City Center, Lithuania

- RAIMONDS ZOMMERS Head chef at Restaurant Entresol in Riga, Latvia

- SIIGUR RESTAURANTS Tõnis Siigur & Martti Siimann & Team in Tallinn, Estonia

DAY 2 @ visiting Michelin Guide nominated restaurants
 

Meet & Greet at Noa Chef's Hall (Michelin Star) & NOA Restaurant
Tõnis Siigur, Executive Chef, Siigur Restaurants
Meet & Greet at Fotografiska (Michelin Green Star)
Peeter Pihel, Chef & Co-Founder, Fotografiska Tallinn